COMPLETE BREAKDOWN

How It Works

What you're actually getting: The complete picture. Everything explained with full transparency—tools, costs, timeline, and realistic expectations.

Part 1

The Complete System Overview

What you're actually getting: The complete picture

The Three-Layer System

Think of this like building a house. You need all three layers working together.

Layer 01
Foundation (Brand & Marketing)

Brings people to your door

Layer 02
Structure (Business Systems)

Handles operations smoothly

Layer 03
Plumbing (Retention Automation)

Keeps everything flowing

All three work together. Missing one = incomplete system.

Brand Building & Paid Ads

What Happens

  • We create Google Ads campaigns targeting your local area (3-5km radius)
  • We create Meta (Facebook/Instagram) campaigns showing to people near you
  • We build landing pages where ad traffic lands
  • We create ad images and videos that represent your brand consistently
  • We ensure every ad reinforces: "You're the [category] choice in [area]"
Platform AI Handles
  • Showing ads to right people at right time
  • Adjusting bids thousands of times per day
  • Optimizing delivery for conversions
  • Finding similar audiences to your customers
  • Scaling what works, reducing what doesn't
We Handle
  • Strategy: Who are you in your market?
  • Creative: What message makes you memorable?
  • Positioning: How do you stand out locally?
  • Consistency: Same brand presence over months
  • Evolution: When to refresh, when to stay consistent

Tools Used

  • Google Ads platform (your account)
  • Meta Ads Manager (your account)
  • Landing page builder (we provide)
  • Ad creative tools (Canva, DALL-E for image generation)
  • Google Analytics (tracking)

Who Owns What

  • You own: Your ad accounts, your customer data, your campaigns
  • We manage: Strategy, creative, optimization, reporting

Time to See Results

TimelineWhat Happens
Week 1Campaigns live, first leads coming
Week 2-4Data collecting, AI learning
Month 2-3Consistent flow, patterns clear
Month 6+Brand recognition reducing cost per customer

Business Automation Systems

What Happens

  • Every customer inquiry (WhatsApp, call, form) gets captured in one system
  • Booking requests get confirmed automatically
  • Reminders go out 24 hours before appointments
  • Customer database builds automatically with each interaction
  • Your team sees daily schedule without manual coordination
  • You see dashboard showing: leads, bookings, revenue, sources
What Gets Automated
  • Lead capture from all sources
  • Booking confirmations
  • Appointment reminders
  • Calendar updates
  • Customer data entry
  • Performance tracking
What Stays Manual
  • You/staff deliver actual service
  • You approve offers and campaigns
  • You handle customer service issues
  • You make business decisions

Tools Used

  • CRM system (we set up for you)
  • WhatsApp Business API (connected to your number)
  • Booking scheduler (integrated with your calendar)
  • Database (stores customer info securely)
  • Reporting dashboard (shows real-time data)

Time to See Impact

TimelineWhat Happens
Week 1-2Systems being configured
Week 3-4Going live, team training
Month 2Running smoothly, capturing all data
Month 3+Historical data enabling better decisions

Retention Automation (WhatsApp)

What Happens

  • Customer visits you → automatically added to database
  • Day 7: Automated check-in message sent
  • Day 30: Personalized offer sent based on what they bought
  • Day 60 (if no return): Win-back campaign triggered
  • Birthday: Special offer sent automatically
  • 3rd visit: VIP status message + exclusive perks
  • 90 days inactive: Final re-engagement attempt
What Gets Automated
  • All scheduled messages (7-day, 30-day, 60-day sequences)
  • Birthday and anniversary messages
  • VIP customer recognition
  • Re-engagement campaigns
  • Review requests after positive experiences
  • Promotional broadcasts (segmented)
What You Control
  • Approve message templates before they go live
  • Set discount/offer amounts
  • Decide who qualifies as "VIP"
  • Choose which automations to activate
  • Review performance and adjust

Time to See Impact

TimelineWhat Happens
Month 1Automations queued but not much activity (customers just joined)
Month 2First wave of 30-day messages going out, some returns
Month 3Full sequences running, clear retention patterns
Month 6+30-40% customers returning automatically
Part 2

What Tools Are Actually Needed

The technology stack explained

Advertising Platforms (You Already Have These)

Platform
Google Ads

Search ads, map ads, display ads. Free to create account. Ad spend: You pay Google directly (₹10-40K/month depending on tier). We need manager access to your account.

Platform
Meta Ads Manager

Facebook and Instagram ads. Free to create account. Ad spend: You pay Meta directly (included in your ad budget). We need admin access to your business page.

Platform
Google My Business

Local search presence, reviews, map listing. Free. We need manager access.

Business Systems (We Provide/Setup)

SystemCostWhat It Does
CRM System₹2,000-4,000/month (included in Tier 2 & 3)Stores all customer data, tracks interactions, manages pipeline
WhatsApp Business API₹3,000-5,000/month (included in Tier 2 & 3)Automated messages, broadcasts, templates
Booking/Scheduling₹1,000-2,000/month (included in all tiers)Online booking, calendar sync, reminders
Landing PagesIncluded in all tiersWhere your ad traffic lands, optimized for conversions
Analytics & TrackingFree (Google Analytics 4)Shows you where customers come from, what works

Creative Tools (We Handle, You Don't See)

All costs included in our service fee:

  • Image Creation: Canva Pro, DALL-E 3, Adobe alternatives
  • Video Creation: Stock footage (Pexels, Unsplash), video editing tools
  • Copywriting: AI assistance (Claude, ChatGPT) + human editing by our team
Part 3

Total Cost Breakdown

What you actually pay: Complete transparency

Local Visibility (₹15,000 for 3 months)

What You Pay Us

₹15,000 upfront (or ₹5,500/month)

Covers: Strategy, campaign setup, creative, monthly optimization

What You Pay Platforms

Google Ads: ₹10,000-15,000/month

Meta Ads: Included or separate ₹5-10K/month

Total ad spend: ₹10-15K/month recommended

Tools Included in Your Fee

  • Landing pages: Included
  • Basic CRM: Included
  • Google Analytics: Free (we set up)
  • Reporting dashboard: Included
  • WhatsApp automation: Not included (upgrade to Tier 2)

Total Monthly Investment

Our fee: ₹5,000-5,500/month
Ad spend: ₹10,000-15,000/month

Total: ₹15,000-20,500/month

Full Automation (₹30,000 for 3 months)

What You Pay Us

₹30,000 upfront (or ₹11,000/month)

Covers: Everything in Tier 1 + automation setup + retention systems

What You Pay Platforms

Google Ads: ₹15,000-25,000/month

Meta Ads: ₹10,000-15,000/month

Total ad spend: ₹20-30K/month recommended

Tools Included in Your Fee

  • Everything in Tier 1: Included
  • Full CRM system: Included
  • WhatsApp Business API: Included
  • Booking automation: Included
  • Retention sequences: Included
  • Review management: Included

Total Monthly Investment

Our fee: ₹10,000-11,000/month
Ad spend: ₹20,000-30,000/month
Tools: All included

Total: ₹30,000-41,000/month

Growth Partnership (₹45,000 for 3 months)

What You Pay Us

₹45,000 upfront (or ₹16,500/month)

Covers: Everything in Tier 2 + weekly calls + advanced optimization + priority support

What You Pay Platforms

Google Ads: ₹25,000-40,000/month

Meta Ads: ₹15,000-25,000/month

Total ad spend: ₹40-60K/month recommended

Tools Included in Your Fee

  • Everything in Tier 2: Included
  • Advanced segmentation: Included
  • Multi-location support: Included
  • A/B testing platform: Included
  • Advanced analytics: Included
  • Call tracking: Included

Total Monthly Investment

Our fee: ₹15,000-16,500/month
Ad spend: ₹40,000-60,000/month
Tools: All included

Total: ₹55,000-76,500/month

Part 4

What Each Cost Actually Buys

Understanding where your money goes

Your Ad Spend (Paid to Google/Meta)

What This Buys

  • Impressions: Your ad shown to potential customers
  • Clicks: People visiting your landing page
  • Conversions: People taking action (calling, booking, submitting form)

How It's Used

  • 40-50%: Google Search ads (people actively searching)
  • 20-30%: Google Maps ads (local searches)
  • 30-40%: Meta ads (Facebook/Instagram targeting)

Example Breakdown (₹20K/month)

ChannelSpendWhat You Get
Google Search₹9,000180 clicks @ ₹50/click
Google Maps₹5,000Direct map impressions + calls
Meta Ads₹6,000Reach 8,000-12,000 people

Expected Leads Per Budget

BudgetExpected Qualified Leads/Month
Tier 1 (₹10-15K)25-40 qualified leads
Tier 2 (₹20-30K)50-80 qualified leads
Tier 3 (₹40-60K)100-150 qualified leads

Note: Actual numbers vary by industry, location, seasonality

Our Service Fee (Paid to Us)

20% of our time
Strategy

Market positioning analysis, competitor research, campaign planning, monthly strategic reviews, quarterly brand evolution

30% of our time
Creative Production

Ad copywriting, image creation (3-5 new per month), video ads (1-2 per quarter), landing page design, brand consistency

20% of our time
Technical Setup

Campaign structure in Google/Meta, tracking setup, CRM configuration, automation workflows, integration troubleshooting

20% of our time
Ongoing Management

Performance monitoring, creative refresh, budget reallocation, reporting and insights, monthly/bi-weekly calls

10% of our time
Support

Answering your questions, training your team, system troubleshooting, ad hoc requests

Tool Costs (Included in Higher Tiers)

ToolValueWhat It Does
CRM System₹2,000-4,000/monthUnlimited customer records, tracks interactions, manages pipeline, automated emails, mobile app
WhatsApp Business API₹3,000-5,000/monthUnlimited template messages, broadcasts, automated sequences, two-way messaging, analytics
Booking System₹1,000-2,000/monthOnline booking 24/7, calendar integration, reminders, rescheduling, payment integration
Hosting & Infrastructure₹1,000-2,000/monthLanding page hosting, database storage, backups, security, uptime monitoring

Total tool value in Tier 2/3: ₹7,000-13,000/month

Part 5

Investment vs Return Analysis

What should you expect back?

Tier 1 Scenario (₹15K Investment)

MetricMonth 3 Typical Results
Total Monthly Investment₹15,000 (Service ₹5K + Ads ₹10K)
New Customers25-30
Average Transaction₹3,000
Revenue from New₹75,000-90,000
Retention (10%)3 customers = ₹9,000
Total Revenue₹84,000-99,000

ROI Calculation

Revenue: ₹84-99K | Investment: ₹15K

Return: 5.6x - 6.6x

Tier 2 Scenario (₹30K Investment)

MetricMonth 3 Typical Results
Total Monthly Investment₹30,000 (Service ₹10K + Ads ₹20K)
New Customers50-60
Average Transaction₹3,000
Revenue from New₹150,000-180,000
Retention (30% with automation)18 customers = ₹54,000
Referrals (10%)5 customers = ₹15,000
Total Revenue₹219,000-249,000

ROI Calculation

Revenue: ₹219-249K | Investment: ₹30K

Return: 7.3x - 8.3x

Better ROI because retention compounds

Tier 3 Scenario (₹55K Investment)

MetricMonth 6 Typical Results
Total Monthly Investment₹55,000 (Service ₹15K + Ads ₹40K)
New Customers100-120
Average Transaction₹3,000
Revenue from New₹300,000-360,000
Retention (40%)48 customers = ₹144,000
Referrals (15%)18 customers = ₹54,000
Total Revenue₹498,000-558,000

ROI Calculation

Revenue: ₹498-558K | Investment: ₹55K

Return: 9x - 10x

Best ROI at scale with full retention engine

Important Disclaimers

These are illustrative examples, not guarantees. Actual results depend on:

  • Your business type (salon vs clinic vs coaching)
  • Your service pricing (₹1K vs ₹10K average)
  • Your market (metro vs tier-2 city)
  • Your capacity (can you handle 50 vs 100 customers?)
  • Your service quality (do customers return?)
  • Seasonal factors (wedding season vs off-season)
What We DO Guarantee
  • Systems will be built and working
  • Campaigns will be running consistently
  • Tracking will be accurate
  • You'll know what's working and what's not
  • Support when you need it
What We DON'T Guarantee
  • Specific number of customers
  • Specific revenue amounts
  • Overnight success
  • That every customer will convert
Part 6

Month-by-Month Investment Flow

What happens when with your money

Setup Phase

What You Pay

  • First payment: ₹15K, ₹30K, or ₹45K (covers months 1-3)
  • Ad spend: ₹0 (nothing live yet)

What Happens

WeekActivities
Week 1Strategy session, market analysis, positioning
Week 2Account setup, tracking installation, CRM configuration
Week 3Landing pages built, automation workflows created
Week 4First campaigns created, team training, ready to launch

Money flowing: One direction (you → us)
Revenue coming in: Not yet

Launch Phase

What You Pay

  • Service: Already paid (part of 3-month fee)
  • Ad spend: ₹10-40K depending on tier

What Happens

WeekActivities
Week 1Campaigns go live, first impressions, first clicks
Week 2First leads coming in, systems capturing data
Week 3First customers converting, automation starting
Week 4Platform AI learning, patterns emerging

Money flowing: You → ad platforms (Google/Meta)
Revenue coming in: Starting (10-20 customers)
Typical Month 1 ROI: Likely breakeven or small profit

Optimization & Momentum

Month 2: Optimization

  • Platform AI now has data, optimizing delivery
  • We identify what's working, scaling it
  • First retention messages going out (30-day sequences)
  • Some Month 1 customers returning

Revenue coming in: Growing (30-50 customers including repeat)
Typical Month 2 Profit: ₹50-150K (varies by tier)

Month 3: Momentum

  • Brand recognition building
  • Retention sequences fully running
  • Referrals starting to come in
  • Customer database has 60-150 people

Revenue coming in: Compounding (40-80 customers)
Typical Month 3 Profit: ₹80-260K

Decision point: Continue, upgrade tier, or stop?

Part 7

What's Included vs What's Extra

No hidden costs

Included in All Tiers

Strategy & Planning

  • Market analysis and positioning
  • Competitor research
  • Campaign strategy
  • Monthly reviews

Campaign Management

  • Google Ads setup and management
  • Meta Ads setup and management
  • Platform optimization (AI + human oversight)
  • Budget recommendations

Creative Production

  • Ad copywriting (unlimited revisions)
  • Ad images (3-5 new per month)
  • Landing page design
  • Basic video ads (1 per quarter)

Tracking & Analytics

  • Google Analytics setup
  • Conversion tracking
  • Attribution reporting
  • Monthly performance reports

Support

  • Email support (24-48 hour response)
  • Monthly calls (Tier 1) / Bi-weekly (Tier 2) / Weekly (Tier 3)

Included in Tier 2 & 3 Only

Business Automation

  • Full CRM setup and training
  • Customer database management
  • Booking system integration
  • Appointment reminders

WhatsApp Retention

  • WhatsApp Business API setup
  • Automated sequences (30/60/90 day)
  • Birthday/anniversary campaigns
  • Win-back automation
  • Review request automation

Advanced Features (Tier 3 only)

  • Multi-location support (unlimited)
  • Weekly strategy calls
  • Priority support (4-hour response)
  • Advanced segmentation
  • Referral program setup
  • Call tracking included

Not Included

  • Your ad spend — You pay Google/Meta directly, you control and can adjust anytime
  • Premium creative — Professional photoshoots, premium video production, influencers (we can arrange, you pay)
  • Website redesign — We create landing pages (included). Full website rebuild is separate (₹25-50K one-time)
  • E-commerce integration — If you sell products online and need shopping cart, that's extra
  • Traditional marketing — Print ads, radio, TV - not our expertise. We're digital-only
  • 24/7 emergency support — We respond in business hours. True emergencies handled ASAP
Part 8

How Tools Connect Together

The technology flow explained

The Complete Data Flow

STEP 1: Customer sees your ad
↓
Platform: Google Ads or Meta Ads
Data captured: Impression, click, cost

↓
STEP 2: Customer clicks ad
↓
Platform: Landing page (your domain)
Data captured: Page view, time on page, scroll depth
Tracking: Google Analytics + Facebook Pixel

↓
STEP 3: Customer takes action
↓
Action: Fills form, clicks call, clicks WhatsApp
Data captured: Name, phone, email, source (which ad)

↓
STEP 4: Lead enters system
↓
Platform: CRM (GoHighLevel or similar)
Auto-actions:
- Confirmation message sent (WhatsApp/SMS)
- Lead assigned to you/staff
- Added to database
- Tagged by source (Google vs Meta)

↓
STEP 5: You convert lead to customer
↓
Platform: CRM updated (mark as "customer")
Data captured: Service booked, amount, date

↓
STEP 6: Automation begins
↓
Platform: Marketing automation
Triggers:
- Day 7: Check-in message
- Day 30: Offer message
- Day 60 (if no return): Win-back message
- Birthday: Special offer

↓
STEP 7: Customer returns (or doesn't)
↓
Platform: CRM tracks repeat visits
Data captured: Lifetime value, frequency, preferences

↓
STEP 8: Reporting
↓
Platform: Dashboard compiles all data
Shows you:
- Which ad brought this customer
- How much they've spent
- How many times they returned
- Total ROI per ad campaign

Why this matters: You can see "Ad A brought 10 customers who spent average ₹8,000 each = ₹80K revenue from ₹5K ad spend"

Which Tools Talk to Each Other

ConnectionPurpose
Google Ads ←→ Google AnalyticsSee which keywords drive conversions
Meta Ads ←→ Facebook PixelTrack conversions back to specific ads
Landing Page ←→ CRMForm submissions go directly into CRM
CRM ←→ WhatsApp AutomationTrigger messages based on customer data
CRM ←→ Booking SystemSync appointments automatically
Everything ←→ DashboardOne place to see all metrics
Part 9

Who Does What

Your job vs our job

What We Do (You Don't Touch)

Strategic:

  • Market analysis
  • Positioning development
  • Campaign planning
  • Competitor research
  • Creative direction

Technical:

  • Campaign setup in Google/Meta
  • Tracking code installation
  • CRM configuration
  • Automation workflow building

Creative:

  • Ad copywriting
  • Image creation
  • Video production
  • Landing page design
What You Do (Your Involvement)

Decision-making:

  • Approve overall strategy
  • Approve message templates
  • Approve offers/discounts
  • Set budget comfort levels

Business operations:

  • Deliver actual service to customers
  • Handle customer service issues
  • Train your staff on booking system
  • Provide photos/videos of your business

Time commitment:

  • Week 1 (setup): 2-3 hours
  • Ongoing: 30-60 min/week for calls/approvals
What The System Does (24/7 Automated)
  • Send confirmation messages
  • Send appointment reminders
  • Track customer behavior
  • Trigger retention sequences
  • Capture all inquiries
  • Update dashboards
  • Platform AI optimizing bids
  • Platform AI finding audiences

No human intervention needed once set up

Part 10

What to Expect Realistically

The honest timeline and outcomes

Week 1-2: Setup Phase

Expect
  • Lots of questions from us
  • Access requests (Google, Facebook, etc.)
  • Initial strategy document for approval
  • No live campaigns yet
Don't Expect
  • Customers yet
  • Revenue yet
  • Immediate activity

Your involvement: High (2-3 hours total for meetings and approvals)

Week 3-4: Launch Phase

Expect
  • Campaigns going live
  • First impressions and clicks
  • First few leads coming in
  • Learning what messages work
Don't Expect
  • Flood of customers
  • Immediate ROI
  • Perfect performance (AI is still learning)

Month 2: Optimization Phase

Expect
  • Consistent lead flow
  • Some customers converting
  • We're pausing bad ads, scaling good ones
  • First retention messages going out
Don't Expect
  • Viral growth
  • Every lead to convert
  • Perfect automation yet (we're tuning it)

Month 3: Momentum Phase

Expect
  • Reliable customer flow
  • Repeat customers showing up
  • Clear data on what works
  • Systems running smoothly
  • Revenue exceeding investment
Don't Expect
  • To be "done" (growth is ongoing)
  • Zero maintenance needed
  • Every single campaign to be a winner

Common Expectations to Manage

  • Myth: "I'll spend ₹15K and get ₹1L in month 1"
    Reality: Month 1 is often breakeven or small profit. ROI improves monthly.
  • Myth: "Set it and forget it forever"
    Reality: Markets change, seasons change, creative needs refreshing
  • Myth: "Every lead will convert"
    Reality: 15-30% conversion rate is typical. Not everyone is ready to buy.
  • Myth: "I'll go viral and won't need paid ads anymore"
    Reality: Viral is luck. Paid ads + retention is strategy.
  • Myth: "I'll double revenue every month forever"
    Reality: Growth compounds but eventually plateaus at market capacity

Realistic goal: "In 6-12 months, I'll be the known name in my area, getting consistent customers, with systems that make growth manageable, not chaotic."

Complete Cost Table

ItemTier 1Tier 2Tier 3
Our Service Fee (3 months)₹15,000₹30,000₹45,000
Monthly Ad Spend₹10-15K₹20-30K₹40-60K
CRM SystemBasic (₹2K extra)IncludedIncluded
WhatsApp APINot includedIncludedIncluded
AutomationNot includedIncludedIncluded
Call Tracking₹2K extra₹2K extraIncluded
Total Monthly Investment₹15-20K₹30-41K₹55-77K
Expected Month 3 Revenue₹75-99K₹219-249K₹498-558K
Expected Month 3 ROI4-5x7-8x9-10x

All amounts in INR. Revenue expectations are illustrative for ₹3K average transaction service businesses.

Ready to Get Started?

Now that you understand exactly how it works, the costs, and what to expect—let's talk about your specific business.

Book a free Growth Blueprint call to see which tier fits your goals.

Book Your Growth Call